Avon Solutions & Logistics: For Corporate Seeking a Dynamic Transformation in their Mailroom
Krishna Kumar
Founder
Mail accounts for approximately 9 percent of all operating costs even for Fortune 500 companies. Although, this is a paper-based communication in an environment that is becoming increasingly paperless, there are still mission critical items such as personal checks, business proposals, contracts, and other sensitive documents, which make physical mail still a need for businesses. When managing multiple members within a workspace (and also outside), it's a necessity to have a service for mailroom management. For over 15 years, Chennai based Avon Solutions & Logistics Private Limited has worked alongside postal, express parcel and courier companies to improve the productivity, quality, and responsiveness of Enterprise mail management operations.
Avon’s USP stems from an extensive use of automation and latest technology, the in-depth know-how of the courier industry and strong domain expertise. Avon has built an integrated mailroom solution encompassing people, Process, and technology, thereby driving productivity and cost efficiencies in a business’ mail center.
All round Mail Management
There are two types of Mailroom, Frontend, and Backend. Backend mailrooms are usually associated with banks where the mails are delivered at the recipient’s desk. Front end,on the flipside, is associated with the present day IT firms, where in the recipient visits the mailroom to collect his or her mail. A mailroom receives 200-300 mails every day on an average in any organization. This
means, at any point of time, the mail room is in possession of 1000-2000 mails. This also means that when a recipient approaches, the desk officer should be in a position to present the mail in minutes. Avon has been leveraging its expertise to address these pain points through their professional mailroom businesses. The company delivers its expertise in three segments of mailroom services- Inbound Mail Management, Outbound Mail Management and Pre-processing Mails. Avon’s inbound mail management is designed to offer total user delight by appropriately interspersing technology and process enhancements. Right from complete data capture of all inbound mails, until technology enabled proof of deliveries even for ordinary mails, Avon has taken care to offer clients every facet of an efficient inbound mail management. “If there are 10,000 employees in an organization, each employee spends approximately 15-30 minutes collecting tracking their inbound mails. But we can do the same in 2 to 3 minutes. The time saved is approximately 15-20 minutes. Moreover, if their minimum salary is 30-40k you can imagine the kind of saving it can drive using a mail room”, explains Krishna Kumar, Founder, Avon Solutions & Logistics Private Limited.
"Avon has built an integrated mailroom solution encompassing people, process, and technology"
At the same time, Avon's outbound mail process spans to include vendor management, cost management, tracking of outgoing mails and their delivery status, instant feedback to the senders on mail status, all-round monitoring & efficiency management in terms of synchronization of courier cut off times with internal work time, data capture of all outbound mailing and content verification, query resolution of any dimension.
With such a comprehensive approach to every pain point in the mailing industry, Avon Solutions is looking further to introducing dynamic innovations that can change the face of mailing as we know it. Innovations like web-based Mailroom and automated shuttle services are among the company’s future portfolio. Rest assured, Avon is here to stay and make a lasting mark on the industry per se.
"Avon has built an integrated mailroom solution encompassing people, process, and technology"
At the same time, Avon's outbound mail process spans to include vendor management, cost management, tracking of outgoing mails and their delivery status, instant feedback to the senders on mail status, all-round monitoring & efficiency management in terms of synchronization of courier cut off times with internal work time, data capture of all outbound mailing and content verification, query resolution of any dimension.
With such a comprehensive approach to every pain point in the mailing industry, Avon Solutions is looking further to introducing dynamic innovations that can change the face of mailing as we know it. Innovations like web-based Mailroom and automated shuttle services are among the company’s future portfolio. Rest assured, Avon is here to stay and make a lasting mark on the industry per se.
